W
Apr 25, 2026
Gives me an error message when checking on my refund. Tried to sign in with ID.me and getting error, both on my phone and pc.
IRS2Go
App Information
| Version | 6.3.1 |
| Content Rating | Everyone |
| Android Required | 7.0 |
| Updated | Apr 21, 2026 |
| Developer | Internal Revenue Service |
| Price | Free |
| Category | Finance |
Description
Check your refund status, make a payment, find free tax preparation assistance, sign up for helpful tax tips, and follow the latest news from the IRS - all in the latest version of IRS2Go.
Download IRS2Go and connect with the IRS whenever you want, wherever you are.
IRS2Go is the official app of the Internal Revenue Service.
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When installing IRS2Go, you may see a list of Android permissions that the app requests. To help you understand why we ask for certain permissions, we’ve provided a breakdown of the usage.
"Location – Uses the device’s location."
The app allows taxpayers to search for nearby Volunteer Income Tax Assistance (VITA) and the Tax Counseling for the Elderly (TCE) locations, which offer free tax help for taxpayers who qualify.
"Phone – Uses one or more of: phone, call log."
The app allows users to make phone calls to the IRS or VITA/TCE locations.
"Photos/Media/Files – Uses one or more of: files on the device, such as images, videos, or audio; the device’s external storage."
The Free Tax Help mapping feature uses these permissions to save map images and data to your phone's storage. This means that your phone won't need to download the same map data every time.
Download IRS2Go and connect with the IRS whenever you want, wherever you are.
IRS2Go is the official app of the Internal Revenue Service.
--
When installing IRS2Go, you may see a list of Android permissions that the app requests. To help you understand why we ask for certain permissions, we’ve provided a breakdown of the usage.
"Location – Uses the device’s location."
The app allows taxpayers to search for nearby Volunteer Income Tax Assistance (VITA) and the Tax Counseling for the Elderly (TCE) locations, which offer free tax help for taxpayers who qualify.
"Phone – Uses one or more of: phone, call log."
The app allows users to make phone calls to the IRS or VITA/TCE locations.
"Photos/Media/Files – Uses one or more of: files on the device, such as images, videos, or audio; the device’s external storage."
The Free Tax Help mapping feature uses these permissions to save map images and data to your phone's storage. This means that your phone won't need to download the same map data every time.
Downloads
User Reviews
4.01
74K+
5
64%
4
10%
3
6%
2
3%
1
17%
S
Apr 26, 2026
unable to get refund info. error message say information does not match even though ssn, refund amount and filing status are actually correct.
L
Apr 26, 2026
says info doesn't match. it's not user error. a bunch of others are having the same problem. uninstall.
K
Apr 27, 2026
The latest updated version keeps telling me that my information does not match any info they have on file. FIX THIS NOW!!!
F
Apr 27, 2026
its fine, but its not working since 3 days ago,
E
Apr 27, 2026
Keeps saying information is incorrect, when it is correct!
C
Apr 26, 2026
having the same issues with other customers once ive updated the app, its been having error looking up info
C
Apr 26, 2026
I can't stand this app it worked at first tracking my refund now it keeps telling me the information I'm entering doesn't match
C
Apr 26, 2026
it worked great until the latest update on April 21st, 2026. Now all I get is "incorrect information" even though it gave me the current status for the past few years before this update. Will bump it back to a 5-Star if they fix whatever they broke.
A
Apr 27, 2026
Uninstalled immediately after submitting my correct information 2x and seeing the Error pop-up 2x. The app is a waste of time, effort, and a data stealer.