the app is down for me. cant access my booking. cant login. I have multiple travel booking coming up. nothing is working.
Viator Tours & Attractions







App Information
| Version | 15.7.1 |
| Content Rating | Everyone |
| Android Required | 11 |
| Updated | Apr 17, 2026 |
| Developer | Viator |
| Price | Free |
| Category | Travel & Local |
Description
Book and manage your trip on the go:
• Browse our amazing selection of tours and activities before and during your trip
• Easily access tickets offline
• Modify, edit, or cancel your bookings from wherever you are
• Get same-day notifications about your activity with directions to your departure and pickup points
• Free cancellation up to 24 hours in advance
Easy trip planning:
• Read millions of reviews from Tripadvisor and our Viator travel communities
• Contact tour guides directly for easy communication
• Create wishlists of all tours and activities you want to book
Flexible payment options:
• Reserve now and pay later
• Pay in installments with Klarna
• Book with Credit Card, PayPal, or Apple Pay
Exclusive app-only promos:
• Take advantage of in-app messaging offering the latest promos and special offers
Viator Rewards
With Viator Rewards, you’ll earn rewards on every eligible purchase. The best part? You can use them to save actual money on future bookings. Do more with Viator. Earn. Redeem. Repeat. Simple as that.
No matter what type of traveler you are, Viator is your all-in-one vacation planner, travel itinerary tool, and activity guide - helping you make memories that will last a lifetime.
But don’t just take our word for it—check out the millions of reviews from our travelers so you can book with confidence.
P.S. Having technical issues with the app? Please email [email protected]
Join the Viator App Feedback Team
Share your thoughts about the Viator App to make it better for our travel community.
https://www.userinterviews.com/opt-in/bTQXz4p6A6krCkVi475HFRm7
Downloads
User Reviews
poor customer service
I've had a generally good experience using this app. They have a ridiculous amount of services to choose. My one issue is their customer service - they'll reply to your inquiry quickly but it sort of fizzles after that. The example that soured me on them is when I traveled abroad and booked a transport from the hotel to the airport. The pickup time was wrong and I escalated within the reschedule window with the provider and with viator but they still charged me after after seeing the emails).
I've used this app to help plan so many activities during my trips. Even the ones in other countries. We always have a great time. Its exactly as described. I wish during the review of the activities the app allowed you to upload pics.
I always book my tours through viator, much cheaper than the ship, usually the same tour companies
App does not recognize my account. Can only use my account the browser. Absolutely careless developers that made the app, sorry! going with another platform.
Booked a food tour for 100 dollars. The guide never showed or tried to contact me. I contacted viator support to be told I might get a refund. This platform should have better vetting for tours. When you are on vacation and get stood up for 100 dollars and waste your day it is unacceptable. I no longer trust them and neither should you. Edit: I want to update that viator refused to refund us. Meaning they willingly allow providers to scam people and get away with it.
So easy to use!!!
excellent
Rob was awesome & made sure my transportation was set up