customer service was very nice they got everything done that I need to get done 👍.
Liberty Mutual Mobile







App Information
| Version | 9.0.0 |
| Content Rating | Everyone |
| Android Required | 10 |
| Updated | Apr 14, 2026 |
| Developer | Liberty Mutual Insurance Company |
| Price | Free |
| Category | Finance |
Description
Starting April 25, 2026, you can download the Liberty Mutual app and log in with your same credentials.
This app is your one-stop insurance resource. Log in fast and securely with touch or face recognition. Access insurance cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving by participating in RightTrack. RightTrack runs in the background and automatically captures driving information using sensors.
We’re here for what you need
● Access and download insurance cards
● Get to know your coverages and receive customized recommendations
● Save money with our safe driving program (in select states)
● Sign up for paperless billing, Autopay, and push notifications
● Add drivers, update mortgage lenders, and make other policy changes
● Access and electronically sign important documents
We’re here when you need it most
● Tap to call for emergency Roadside Assistance
● File a claim and get real-time status updates
● Upload pictures of damage and get a repair estimate quickly
● Schedule a damage review or request a rental vehicle
● View estimates, track repairs, and review claims payments
Permissions needed for RightTrack users
● RightTrack uses foreground services to enhance user safety, ensure accurate trip recording, and provide valuable feedback to the user regarding their driving behavior. It's essential for detecting when you start a drive and to accurately log the route taken, driving behavior, and other relevant metrics.
● The service is activated when you begin driving. This is detected through user interaction with the app and/or automatic detection algorithms that recognize driving activity.
● RightTrack collects data such as speed, acceleration, braking, and route information, which are needed for assessing driving behavior and providing feedback for safer driving practices.
Downloads
User Reviews
I can't use this garbage app. It goes to my internet browser for log in and keeps refreshing screen when I put in my security code.
Would have preferred to have verbal communication.
Since one star is needed to submit, I gave another star for ease to sign in. From that point, I could not find the information about a claim I was looking for that should be listed and updated in the claim section. From the initial filing in 2024, nothing has been updated.
Account transfer was easy. OTP code will only allow 2 number entries before the app closes the keyboard. annoying you can't just copy the OTP. Should also have the num pad up for that. Downloading my insurance cards does not work. it never saves the fille. had to send it to my email to download. basic functions not great. but overall does the job i guess.
n p t helpful. Ai annoying. little personal assistance available. prices high
every Amazon ad I see makes me hate you more.
App just spins, doesn't actually seem to work.,.
For the hard work I performed, for the clean up on my home, they didn't even send an adjuster. Liberty Mutual will respond faster and be more personable about the current situation at hand.
Brake mechanics is awful. I live in the city, the braking patterns are way different than anywhere else. Night driving gives a low score? Even though there's less people on the road. Phone usage while "driving" but doesn't take account when pulled over, or stopped completely, how am I supposed to use my maps?