not updating
AT&T









App Information
| Version | 2026.4.1 |
| Content Rating | Everyone |
| Android Required | 9 |
| Updated | Apr 16, 2026 |
| Developer | AT&T Services, Inc. |
| Price | Free |
| Category | Productivity |
Description
Shop our best deals, pay your bill, manage your account and connections, and get help when you need it. A powerful AI assistant is always available to answer questions, resolve issues, and guide you to the right plans, devices, and upgrades.
With clear visibility into your network, you can track data usage, locate a device, refresh your connection, manage downtime.
Manage your account
• Easily view and pay your AT&T bill.
• Manage your AT&T Wireless and Internet accounts all in one place.
• Get user-level access so everyone on your account sees what matters to them.
Get personalized offers and our best deals
• See personalized offers on the latest devices tailored to your needs. Upgrade seamlessly to the newest iPhone or Android.
• Shop and compare our top plans, including unlimited wireless and fiber internet.
• Enhance your account with features like early upgrades, international connectivity, device protection, and enhanced performance.
• Find an AT&T store near you.
Switch to AT&T
• Experience the power of AT&T’s fast, reliable, and secure 5G network.
• Try AT&T Wireless free for 30 days. Keep your current service and number while you test drive our network from your compatible iPhone. Terms apply.
Manage devices and usage
• Easily manage all your devices, from smartphones and smartwatches to home internet equipment like Wi-Fi extenders.
• Self-install eligible internet services with step-by-step guidance.
• Assign devices to profiles, manage content and internet access, and track locations for peace of mind.
• Track data usage across both wireless and internet services.
Stay secure and connected
• Block robocalls and spam with AT&T ActiveArmor®.
• Stay connected during outages with internet backup (for eligible customers).
• Monitor network-level security features from a single, easy-to-use dashboard.
• Run network health checks and speed tests anytime.
Get smarter help, powered by AI
• Get help from Andi, AT&T’s AI assistant, for support, troubleshooting, and account questions.
• Stay informed with timely updates, alerts, and account notifications.
Downloads
User Reviews
I have to use ATT because it's my only option in my complex. Their customer service is terrible. I can't even log in after I joined and there's no way to reset password since emails don't go through
the update deleted my shared accounts and I can't get them back and the AI assistant is less than useless.
Fails to update
still can't update the app keep getting a error saying can't update try again later. people ethier fix this or I'm uninstalling the app permanently... app won't update keeps failing to install. removed the app completely and reinstall witch worked but as you no all have to reset up the app again. one shouldn't have to do that. still one star for not fixing your updater.
Can't answer my question because no actual human. Chat is useless.
This is the second time now that the app will not update. I had to uninstall the last time and now it happened again.
new update won't install
I have the app installed but it says it can't be updated. What do I do?
won't update and now can't use app